FREQUENTLY ASKED QUESTIONS
Size Exchange Made Easy:
To swap sizes, shoot us your request within 2 days of delivery at +92 316 0262652
Ensure the product is in its original, pristine condition with the tag intact.
Customers shall cover the retirm related delivery charges.
Expect the refund/exchange process to wrap up in about 10-14 working days.
We’re here to make your swap seamless and stylish!
No exchange / return / refund on special & discounted prices
Our products are typically great; nevertheless, we provide a 100% refund if there are any defects.
Snap a pic, email it to +92 316 0262652, and voilà!
We’ll give you a full refund, just the way you like it!
We’re here to fix it with a friendly touch! 😊
Note: If care instructions are not followed, no return/refund shall be applicable.
Swift Delivery:
Karachi: 1-3 working days
Other Cities: 7-10 working days
Dive into the details by checking out our delivery policy for more information. Your satisfaction is our priority
Rapid Customer Support: Expect a response within 3 working hours!
Reach out to us via email at +92 316 0262652 or slide into our DMs on IG: officialnoorJahanFashions Your satisfaction is our commitment!
Fabric Care Instructions:
Note: If the below-mentioned care instructions are not followed, no return/refund shall be applicable.
Machine Wash Cold: Use a gentle cycle with cold water.
Warm Iron Inside Out: Iron on the reverse side to maintain appearance.
Avoid Front Ironing: Do not iron directly on the front of the fabric.
No Bleach: Avoid harsh chemicals to preserve fabric quality.
No Wringing: Avoid twisting to prevent stretching.
Wash with Like Colors: Prevent color bleeding by washing similar items together.
Use Mild Detergent: Opt for a gentle, color-safe detergent.
Avoid Embellishments: Do not iron directly on embellished or printed areas.